If your data files are already being accessed (or locked) by other applications, Outlook will hang on “Loading profile…” while waiting for the data files to become available. When Outlook starts, it needs to access and lock its data files (PST or OST files) in order to read & write to them. Outlook hangs because its data files are being accessed by other applications In this article we will detail some of the most common solutions for this issue.
For various reasons, it may happen that Outlook hangs on loading your profile and it stops responding (freezing).
